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REQUEST FOR PROPOSALS (RFP):

Mobility Management Program Implementation Study

  • Questions Due: Monday, April 19, 2021 at 12:00 p.m.

  • Proposals Due: Friday, April 30, 2021 at 3:00 p.m.

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Overview

CAMPO is seeking expert consultant services for recommendations to assist a Mobility Coordination Committee (MCC) in developing and implementing a regional mobility management program to coordinate public transit and human service transportation in a manner that enhances mobility for the region’s seniors, elderly and disabled persons while focusing on creating efficiencies for the rural transportation network and existing transit providers.  The MCC, formed in 2019, is the region’s technical committee charged with coordinating the implementation of the objectives and strategies for human services and other paratransit transportation services included in the region’s Coordinated Public Transit-Human Services Transportation Plan.  The MCC is comprised of staff from public transit and community transportation service providers from throughout the region.

As the administrative agency charged with coordinating the work of the MCC, the Capital Area Metropolitan Planning Organization (CAMPO) is seeking expert consultant assistance to develop a regional mobility management program structure that considers the needs of participating regional transit and human services providers, increases or streamlines administrative efficiencies in costs and service provisions, and benefits the customers who are users of the system.

We anticipate this work being completed in two phases; Phase I will explore the readiness, options and foundation for a mobility management program that will set the stage for Phase II. Phase II will develop a detailed implementation strategy for the agencies agreeing to participate in the delivery of a regional mobility management program.

Phase I includes, but is not limited to, a peer  review outlining best regional mobility management practices; a participant-agency review to determine the need, benefits and costs/risks of developing a regional program; targeted stakeholder/user/governing board outreach; development of a recommended mobility management program structure; evaluation of that program’s impacts to regional transportation systems, existing programs and benefits to system users;   identification of  necessary resources and activities for the implementation of the program, development of  an implementation agreement and a proposed implementation schedule that culminates in a “white paper” that provides recommendations and allows the stakeholders and their governing boards to make a decision on their respective agencies’ participation in the implementation of a regional mobility management program Phase II of the study. It is assumed that participation in a structured mobility management program will be institutionalized in an interlocal agreement among the participating agencies. The agreement will address participation in Phase II of the program’s development, should the participating agencies’ governing boards agree to participate in that endeavor.

Phase II will entail developing the final detailed implementation plan and schedule, including the operational functions and performance of participating agencies, and developing the public outreach strategy and specific recommendations for the participating agencies. 

The study will be completed in two Phases, with Phase I being completed during FY 2022 and Phase II being completed during FY 2023. It is anticipated that recommendations will be completed in FY 2023 for implementation by partner agencies potentially beginning in late FY 2023. It is anticipated that this work will occur under a single contract for services with CAMPO, but that the results of Phase I may result in an adjustment to scope and/or fee for Phase II elements of this study.

View Full Request for Proposals

TIMELINE

Action Date Time
Advertise for Proposals  Friday, April 9, 2021  
Deadline for Questions      Monday, April 19, 2021 12:00 p.m.
Questions must be submitted in writing via email (no phone calls) no later than 12:00 p.m. on Monday, April 19, 2021, to  Crystal.Odum@campo-nc.us. Questions and responses will be posted on this webpage no later than 5:00 p.m. on Tuesday, April 20, 2021.
Proposals Due Friday, April 30, 2021 3:00 p.m.
Proposals should be submitted electronically via email with an attachment in PDF form titled “Mobility Management Program Implementation Study” to Crystal.Odum@campo-nc.us no later than 3:00 p.m. on  Friday, April 30, 2021. Email submissions arriving after that time will not be considered. Submissions that do not meet all requirements outlined in this RFP will not be considered.

Background

The 2018 update to the region’s Coordinated Public Transit-Human Services Transportation Plan (CPT-HSTP), necessitated by federal requirements and changes to transit services that were initiated as part of the Wake Transit Plan, which increases funding for transportation services and creates a more integrated and interdependent transit network, found the need for more human service transportation and increased flexibility in how individuals accessed these services.  The plan update is designed to meet these needs of and leverage fixed-route service investment to create a more coordinated and robust network of services for older adults, persons with disabilities and persons with low incomes. The CPT-HSTP recommends five broad strategies for Wake County and the Raleigh urbanized area. These strategies are designed to increase transportation service, options and mobility in Wake County’s rural areas and communities within the urbanized area and outside of Wake County in the CAMPO service area. Strategies focus on the target populations of older adults, persons with disabilities and individuals with low incomes. The vision for regional coordination reflects five organizational and service delivery strategies to create organizational infrastructure in the form of a Mobility Coordination Committee,  a consistent ADA paratransit program, to prepare for Medicaid transportation modifications and to create a mobility management structure for Wake County and the CAMPO planning area as well as to establish a regional mobility framework for working with emerging mobility partners and NCDOT.

Study Purpose and Need

The purpose of Phase I of this study is to provide regional partners with the necessary mobility management information, including peer reviews and results from stakeholder involvement, to bring the findings and recommendations to their respective governing boards to determine if each agency can or should participate in a regional mobility management program. Phase I of the study will be used to inform the development and implementation of the regional mobility management program and rural transportation network in the CAMPO service area to be further detailed in Phase II.

The study is needed to obtain expert technical consultant services skilled at developing mobility management programs to assist the partners and stakeholders in developing an effective, viable transportation network and mobility management program for the expanding region.

Study Objective

To provide the regional stakeholders an understanding of what a regional mobility management program structure looks like for this region and to implement a mobility management program for the growing CAMPO service area.

Five major goals of the study:

  1. To provide expert, concise, comprehensive information (including targeted stakeholder and governing board outreach) and recommendations to help the partners determine whether to participate in a CAMPO area regional mobility management program.

  1. To assist the partners in understanding the best practices, approach, and structure to implementing a mobility management program in this region including what the benefits/challenges and the impacts to existing services are.

  1. Prepare an interagency local agreement that incentivizes partnerships and coordination to build a successful, scalable mobility management program to proceed in a Phase II implementation.

  1. Assist the partners in establishing a viable Mobility Management Program that is suitable for the region and lays a strong foundation for future growth and improved coordination ensuring resources and funding needs, and technical advances that addresses the transportation networks needs and is centered around mobility;

  1. Develop an Implementation Strategy, Plan and Schedule including a stakeholder’s outreach marketing strategy to develop the mobility management program around participating agencies including Board/Authority and public input.

Proposals should be submitted electronically via email with an attachment in PDF form titled “Mobility Management Program Implementation Study” to Crystal.Odum@campo-nc.us no later than 3:00 p.m. on  Friday, April 30, 2021. Email submissions arriving after that time will not be considered. Submissions that do not meet all requirements outlined in this RFP will not be considered.

View Full Request for Proposals